Debtor Process

XPM tracks time and costs, and is used to create the first part of client invoices.

Once approved in XPM, the draft invoice flows through to Xero where the final bill formatting is done.

The invoice exists in both XPM and Xero.

Debtor management is done exclusively in Xeroapart from creating draft bills, no debtor actions are done in XPM.

Client payments are processed in Xero when they come through by bank feed. Once matched to an invoice, the payments flows automatically back to XPM (not always instantly, but Practice Admin can force an update Business > Settings > General Settings > Xero > Click Import Payments button if required.)

 

Debtor Reconcilation

Reconciliation will be done by Practice Admin who has access to both Xero and XPM debtor reports.  Office staff are not required to do the reconciliation process.

XPM and Xero debtor lists should always match up. If they don’t, the reasons will be

  1. Payments processed in Xero that haven’t flowed back to XPM yet,
  2. Client credits in Xero (eg pre-payment) that won’t show up in XPM

If you do notice a variance please let Mark know.